This Privacy Policy describes how M.A.I. Consulting ("we", "us", "our") collects, uses, and protects your personal information when you visit www.mai4consulting.com or submit a contact request. By using our website, you agree to the practices described below.
1. Who We Are
M.A.I. Consulting is an AI strategy and management consulting boutique operating globally, headquartered in Geneva, Switzerland. We are the data controller for personal information collected through this website. For privacy-related enquiries, contact us at q.mamdouh@mai4consulting.com.
2. What Data We Collect
We collect the following categories of data:
- Contact data — name, email address, organization, job title, and message content submitted via our contact form.
- Usage data — IP address, browser type, pages visited, time on page, device identifiers, and referring URL, collected automatically by our hosting platform.
- Communication preferences — your preferred method of contact and service interests, as provided in the contact form.
- Cookies — session and persistent cookies used for website functionality and analytics (see Section 5).
3. How We Use Your Data
We use collected data to:
- Respond to your enquiries and manage our consulting relationship
- Deliver services you have requested or expressed interest in
- Send relevant updates, insights, or service information where you have consented
- Improve our website performance and user experience through aggregated analytics
- Comply with legal and regulatory obligations applicable in Switzerland and under GDPR where applicable
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process your data on the following legal bases:
- Consent — when you submit a contact form or opt in to communications
- Legitimate interests — to improve our services and respond to business enquiries
- Legal obligation — where required by applicable Swiss or EU law
5. Cookies & Tracking
We use the following types of cookies:
- Essential cookies — required for the website to function; cannot be disabled
- Analytics cookies — help us understand how visitors use the site (aggregated, anonymised data)
- Preference cookies — remember your settings and choices across sessions
You can manage or disable cookies at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use our contact form.
6. AI Tools & Third-Party Services
As an AI consulting firm, we use AI tools (including Claude by Anthropic and Microsoft Copilot) in our work. We do not share your personal data with AI platforms without your explicit consent. Where AI tools are used in delivering services, we apply data hygiene practices — removing or anonymising personally identifiable information before any AI interaction. Our contact form is processed via EmailJS, which transmits form submissions securely. EmailJS does not store your data beyond what is necessary for transmission. We do not use your data to train any AI model.
7. Data Retention
We retain contact form submissions and related correspondence for up to 3 years following our last interaction, unless you request earlier deletion or a longer retention period is required by law. Usage and analytics data is retained for up to 12 months in aggregated form.
8. Your Rights
Under GDPR and applicable Swiss data protection law (nFADP), you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — at any time, without affecting prior lawful processing
To exercise any of these rights, email q.mamdouh@mai4consulting.com. We will respond within 30 days.
9. International Data Transfers
Our operations are based in Geneva, Switzerland. Your data may be processed by service providers located in the European Economic Area or the United States (such as EmailJS). Where transfers occur outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR Article 46, including Standard Contractual Clauses where applicable.
10. Children's Privacy
Our services are intended for professionals and organizations. We do not knowingly collect data from individuals under the age of 16. If you believe a minor has submitted data through our site, please contact us immediately.
11. Security
We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All data transmissions via our contact form use HTTPS encryption. However, no method of transmission over the internet is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated via a notice on our website and, where appropriate, by email. The "Last updated" date at the top of this policy will always reflect the most recent revision.
13. Contact & Complaints
For any privacy-related questions or to exercise your rights, contact us at q.mamdouh@mai4consulting.com. If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at www.edoeb.admin.ch, or with your local EU supervisory authority.
© 2026 M.A.I. Consulting. All rights reserved. Geneva, Switzerland.
Last updated: January 2026