“How do we keep this from fading within six months?”
The champions who carried it have moved on, the playbooks describe an interface that no longer exists, and the score that justified the expenditure has not been taken again. New staff joined after the session and were never trained at all.
This is the ordinary decay of any capability built in one sitting. It is the reason the engagement ends with a handover rather than a certificate, and the reason this service exists as an option rather than an assumption.
A retainer, not an open-ended commitment. Three illustrations of what the hours are used for.
The fundraising lead brings a call for proposals the team could not summarise reliably. We work it through on the call, and the pattern that worked is added to that team's page in the next revision.
An approved tool ships a feature that touches your data rules. We check it against the policy, update the approved list and the affected pages, and flag whether the policy clause itself needs a board round.
Two named champions are taken through running the general session themselves, with the slides, the exercises and the answers to the questions that always come up.
Typical duration: Three to twelve months
A monthly retainer over three to twelve months, expressed in delivery days. One delivery day a month covers office hours and one revision cycle; two days a month add champion coaching and onboarding material. The six-month re-score adds 2 delivery days once. Example: six months at one day a month, with the re-score and the handover day: 9 delivery days; twelve months at one day a month: 15 delivery days. Priced per engagement. You receive a written quote after a free scoping call. Book the scoping call → The rhythm is fixed in writing at handover.
If a different one fits better, or none does yet, we will say so on the call.